Purity is our Promise
Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly, including your name, email address, shipping address, and purchase history. Payment information is processed and stored securely by Stripe — NuveraPeptides does not store credit card numbers on our servers. We also collect usage data including IP address, browser type, pages visited, and session duration via analytics tools.
How We Use Your Information
We use your information to process and fulfill orders, send transactional emails (shipping confirmations, receipts), send promotional emails if you have opted in, improve our website and product offerings, and comply with applicable laws. We do not sell your personal information to third parties.
Data Sharing
We share data only with trusted third-party service providers necessary to operate our business: Stripe (payment processing), Sanity (content management), Resend (email delivery), PostHog (analytics), and Vercel (hosting). Each provider operates under their own privacy policy. We do not sell, rent, or trade your personal data for third-party marketing purposes.
Cookies
We use cookies for session management, age verification, and analytics. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality, including the age gate and cart persistence.
Your Rights (CCPA / GDPR)
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you; opt out of certain data processing activities; and request a portable copy of your data. To exercise any of these rights, contact us at hello@nuverepeptides.com and we will respond within 30 days.
Data Retention
We retain order data for a minimum of 7 years for tax and legal compliance. Email subscription data is retained until you unsubscribe. Analytics data is retained per our analytics provider's default retention policy.
Security
We use industry-standard encryption and security practices to protect your data. All payment transactions are processed by Stripe over encrypted SSL/TLS connections. We do not store credit card or payment account information on our servers. Access to customer data is restricted to authorized personnel only.
Contact
For privacy inquiries, contact us at hello@nuverepeptides.com. We aim to respond to all privacy-related requests within 5 business days.